Troubleshooting
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      Error: "Translator Error - Cannot run translation program. Please ensure that Autodesk Manufacturing Data Exchange Utility is installed and that it has been registered correctly" in PowerMill

      When importing a CAD model into PowerMill, the translation fails, and an error prompt then displays

      Issue

      Error Message

      PowerMill Error:
      Translator Error - Cannot run translation program
      Please ensure that Autodesk Manufacturing Data Exchange Utility is installed and that it has been registered correctly.

       One or more of the following can be the lead cause of this error

      • AMDEU (Autodesk Manufacturing Data Exchange Utility) is either not installed or not correctly registered on the system
      • The CAD model being imported is empty. (File is zero bytes)
      • The CAD model is imported from the network
       

      Answer

      AMDEU is not installed

      • Install AMDEU by reinstalling PowerMill

      COM register the latest version of Exchange

      • COM Register Autodesk Manufacturing Data Exchange Utility <version number> by browsing to the latest version of Autodesk Manufacturing Data Exchange Utility from the Windows Start Menu
      Note: If a COM register doesn't work, try to COM register an older version if available
       

      Add trusted file directories to the Security settings

      1. Go to File tab > Options > Application Options
      2. In the tree, expand Security and then select Security
      3. Under the trusted directories press the + button
      4. Point to the pathway the CAD data is stored and press OK
      5. Press Accept on the Options page

      Turn off the security option for remote paths

      1. Go to File tab > Options > Application Options
      2. In the tree, expand Security and then select Security
      3. Deactivate option Restrict remote paths
      4. Press Accept on the Options page