Error: "Warning: semaphore file is locking access to shared database files" when launching PowerShape

The warning message is displayed and does not allow the user access to PowerShape. A problem with the shareddb folder is likely causing the lock out.

Issue

When PowerShape is launched, the following error message is displayed:
Warning: semaphore file C:/ Users/Public/Public Documents/Autodesk/shareddb/<problematic_file> is locking access to shared database files.

Answer

***If the pathway states Autodesk/shareddb***

Replacing the Autodesk shareddb folder

  1. Close PowerShape
  2. Browse to the shareddb folder on your PC > rename the folder to "OLDshareddb"
    1. C:\Users\Public\Public Documents\Autodesk\shareddb
  3. Download the attached Autodesk folder and extract the folder
  4. Move the shareddb folder into the same directory
  5. Restart PowerShape 

***If the pathway states Delcam/shareddb***

Replacing the Delcam/shareddb folder

  1. Close PowerShape
  2. Browse to the shareddb folder on your PC > rename the folder to "OLDshareddb"
    1. C:\Users\Public\Public Documents\Delcam\shareddb
  3. Download the attached Autodesk folder and extract the folder
  4. Move the shareddb folder into the same directory
  5. Restart PowerShape